Shipping policy

Shipping and Fulfillment Policy

1. Order Processing:

  • Merchandise orders are sent to Printful for fulfillment within 1 business day upon payment confirmation.
  • Orders placed after 5:30 PM PST will be processed on the next business day.
  • Processing times may vary based on the products and demand.

2. Shipping Methods and Times:

  • We offer Standard and Express shipping options through Printful on behalf of Mrs. C's Marketplace.
  • Estimated delivery times range from 4 to 10 business days, depending on the shipping method and destination.
  • For digital downloads, no shipping is required, and the items will be available for download immediately upon payment.

3. Shipping Costs:

  • Shipping costs have been accounted for in the retail price of the item purchased, providing free shipping on every order.

4. Tracking and Notifications:

  • You will receive a shipping confirmation email with tracking information once Printful ships your physical order.
  • For digital downloads, tracking information is not applicable, and you'll receive a download link immediately after payment.

5. Address Accuracy:

  • Ensure your shipping address is accurate and complete to avoid delivery issues.
  • Additional shipping costs due to incorrect addresses are the customer's responsibility.

6. Shipping Restrictions:

  • Some products may have shipping restrictions to specific locations due to legal or carrier limitations.

7. Delays and Issues:

  • Factors like weather, carrier delays, or customs processing, beyond our control, may cause delays and are not our responsibility.

8. International Shipping:

  • International orders may incur customs duties, taxes, or import fees imposed by the destination country, which are the customer's responsibility.

9. Returns and Exchanges:

  • For information regarding returns and exchanges, please refer to our return policy.

10. Contact Information:

11. Policy Updates:

  • Mrs. C's Marketplace's shipping policy may change. Check our official website for the most current information.